Privacy Policy
Last updated: August 2026. This policy explains how Plain Scope Agency handles your personal information.
1. Who We Are
Plain Scope Agency Pty Ltd (ABN 45 438 294 783) operates a casino hotel and resort at 266A Henley Beach Rd, Underdale SA 5032, Australia. This policy applies to information collected through this website and through direct bookings made by phone, email or in person.
2. Information We Collect
- Contact details you provide through our booking or contact forms — name, email, phone number, preferred date and message.
- Identification details collected at check-in or before entry to the gaming floor, as required by South Australian licensing law.
- Basic technical information such as browser type and pages visited, collected via cookies as described in our Cookies Policy.
3. How We Use Your Information
We use the information you provide to confirm bookings, respond to enquiries, meet legal and licensing obligations, and improve this website. We do not sell personal information to third parties.
4. How We Store Your Information
Booking and contact details are stored securely and retained only as long as necessary to fulfil the purpose they were collected for, or as required by Australian record-keeping obligations for licensed venues.
5. Sharing Of Information
We may share information with trusted service providers who help us operate the venue (for example, payment processing or IT support), and with regulators or law enforcement where required by law. We do not share your information for marketing purposes without your consent.
6. Your Rights
Under the Australian Privacy Act 1988, you may request access to, or correction of, personal information we hold about you. To make a request, contact us at plainscopeagency@gmail.com.
7. Children's Privacy
Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from minors.
8. Changes To This Policy
We may update this Privacy Policy from time to time. Updates take effect once published on this page.
9. Contact Us
For privacy questions, email plainscopeagency@gmail.com or call +61 573 496 754. Our office is located at 266A Henley Beach Rd, Underdale SA 5032, Australia.